Refund Policy
All sales are final
Payments for Champions Performance coaching and app access are non-refundable, and all sales are final, except where the law says otherwise (see below).
Payment terms for 1-on-1 coaching
[Fill in: Payment terms for 1-on-1 coaching]
Billing questions: [Fill in: Contact for billing and 1-on-1 coaching questions].
Rights the law gives you anyway
This policy doesn’t take away rights that consumer law gives you and that can’t be waived. In particular:
- EU and UK:
- When you buy online you can usually cancel within 14 days of the purchase, without giving a reason.
- If you ask us to start coaching during those 14 days, you pay for what we’ve already provided.
- Once the service is fully provided at your request, the right to cancel ends.
- To cancel, email [Fill in: Privacy and support email] with your name and the date of purchase.
- Australia: our services come with guarantees under the Australian Consumer Law that can’t be excluded. If there’s a major failure you’re entitled to a refund or other remedy.
- Elsewhere (including US states and Canadian provinces): any refund, cancellation or auto-renewal rights given by your local law still apply.
Subscriptions
If your plan renews automatically, we’ll tell you the price, billing schedule and how to cancel before you pay, and you can cancel at any time before the next billing date. Cancelling stops future charges; it doesn’t refund the current period unless the law requires it.
Problems with a charge
Contact [Fill in: Contact for billing and 1-on-1 coaching questions] first. We’ll look into any charge you think is wrong and correct genuine errors.
This page is a draft prepared for review by a qualified lawyer and still contains placeholders.